- “A Test Banks” may grant a full refund 1. if the material is different from the advertisement or provide the correct one upon assistance; 2. if the product was not delivered or provide the material within one business day. Further, the company may grant a partial refund for insufficient chapters or provide the missing chapters upon checking the congruence. To qualify for these choices (refund or solution), sign up and create a ticket if any of these three scenarios apply to you. Other personal reasons are NOT considered: formatting issues, late delivery, file watermarks, accidental purchases, or personal dissatisfaction. However, these concerns will be reported to be fixed to improve the user experience.
- The duplicate order receives a full refund. The duplicate order will receive a refund with a 2.9% fee (& 30 cents). We apologize for the inconvenience as we are trying to fix this issue.
- A partial refund cannot exceed more than 20% of the purchase.
- To qualify for a refund, the test bank needs to be missing at least 5 chapters.
- If the VPN is used for the order, the transaction will go through. However, the download links will be canceled. Within one day, A Test Banks Support Team will be sending the download links to the customer if the order gets approved.
- A Test Bank Inc. reserves the right to make modifications to policies.
- Updated on (03/07/2030)
Any dispute initiated by the customer will be subject to rebuttal. A Test Banks reserve the right to refuse refunds request after the chargeback has been initiated or resolved/closed. For more information, please visit the disputes page. Please contact us immediately after duplicate orders or errors.